Our client is one of the biggest companies in the world within IT and provides business consulting, information technology, and outsourcing services for world-leading brands across the globe. With an international group of colleagues from 65 different nationalities, there Is room for everyone.   Your role as a customer service representative will be to provide support within the field of IT. Daily roles will consist of being responsible for remote technical troubleshooting of accounts, systems, applications, and laptop-related issues. You coordinate and solve problems using email, phone, and chat.    Join one of the world’s biggest IT companies today and become part of an inclusive multinational work environment! Requirements The ideal candidate  Is fluent in German and English Has good problem-solving skills and is a true team player Gained customer service experience  Is a daily user of Windows, Android or iOS, Microsoft Office, etc. Benefits The offer  38,000 – 40,000 CZK gross per month, depending on experience Performance bonus Language bonus (+1,500 CZK) 25 days paid holidays a year Work from brand new offices in Brno, the 2nd largest city in the Czech Republic Relocation package (Initial Accommodation – 2 weeks of accommodation provided by the company on joining) Can work remotely (being in the Czech Republic) Flexible working hours Equipment  Meal allowance (if you work in the office or hybrid) Multisport Card Introduction training Career opportunities Sounds interesting? Apply today by submitting your application and CV in English!      One of our recruiters will review your application and invite you for a first call to tell you more about the role and the recruitment process. We are looking forward to hearing from you!    About Brno This hidden gem in Central Europe is the second-largest city in Czechia, with around 377,000 residents. It is a big university city full of young people and tons of jobs, mainly in the IT and finance field. You will not only find great opportunities to develop your career, but also experience city life in a place, in which traditional Neoclassical buildings stand in the modern bar- and restaurant-packed old city center.